Plusses
- Global or multi-market LMS experience
- LMS implementation, upgrade, or migration experience
- Digital learning technology experience
- System testing and data-validation experience
- Experience partnering with third-party vendors
- Technical documentation and process-guide experience
Day-to-Day
- Configure, test, and optimize LMS features
- Build and improve automated workflows
- Support ETL processes, APIs, and system integrations
- Troubleshoot LMS issues and manage ServiceNow tickets
- Analyze platform data and usage trends
- Partner with internal teams and external vendors
- Support global rollouts, platform updates, and digital learning projects
- Maintain technical documentation and configuration standards