Job Listing

Service Project Manager

Essential Functions

  • Leadership of client meetings and development of contracts to finalize sales, and maintains positive relationships with all clients, vendors, subcontractors, and industry contacts.
  • Develops and updates project implementation plans, coordinating resources to ensure timely and cost-effective installation and completion of assigned projects or tasks. Completion of concept engineering, as well as creating full and complete project estimates, drafting written proposal responses and contracts.
  • Ensures profitable completion of each project or task. Effectively manages cash, cost, and billing. Consistently produces billings in a timely and accurate manner in a format required by customers and ensures that billings are clearly communicated. Maintains profitability goals and positive cash flow. Understands and provides input on cost allocation to financial reporting systems. Effectively communicates financial status to management.
  • Manages the engineering job process, including coordination with controls engineering team activities. When required by the field manager, configures, designs, and engineers systems in the most cost-effective manner while maintaining quality and ensuring customer satisfaction. As needed, customizes standard software from the controls team or existing standards library. Oversees project construction for compliance with specifications, codes, materials, installation techniques, and safety activities. Responsible for customer approval of detailed job submittals created for the project.
  • Manages material procurement for assigned projects. May select and order appropriate materials. Monitors material usage, cost, and inventory.
  • Obtains lead time discounts when possible.
  • Plans and monitors commissioning and checkout of systems before release to the owner/operator. Ensures job completion documentation is complete.
  • Properly assigns technical resources for problem resolution.
  • Proactively evaluates potential problems on the job and initiates action to limit negative outcomes. Reviews customer systems during installation and identifies additional areas for improvement resulting in value-added change orders. Provides estimates for additional work and pursues change orders for equitable adjustments to contracts.
  • Coordinates on-site visits for service personnel and ensures a successful transition to service.
  • Develops and maintains relationships with customers, prime contractors, subcontractors, and trade personnel. Schedules and attends progress meetings as directed. Provides detailed instructions to installers and subcontractors, ensuring expectations are clearly understood.
  • Adheres to safety standards and maintains a high degree of regard for employee and subcontractor safety.

Education and Experience

  • Bachelor’s degree in Engineering and 5+ years of work experience OR an associate degree with equivalent related work and engineering experience.
  • Five years of experience in the construction industry.
  • Ability to operate independently and autonomously while exercising sound judgment on when to consult with others.
  • Familiarity with construction trade labor practices.
  • Ability to effectively represent the organization and communicate with customers and others at varying technical levels.
  • Basic ALC programming and operational experience or willingness to acquire these skills through self-directed training.
  • Demonstrates a high level of integrity.
  • Demonstrated experience or ability to develop new business.
  • Strong interpersonal, organizational, and project management skills with the ability to manage a high volume of issues.

Core Competencies

  • Proactivity / Initiative: Recognizes what needs to be done and accomplishes it with minimal supervision.
  • Perseverance: Demonstrates determination to achieve difficult goals despite challenges and the ability to bounce back from adversity.
  • Insight: Gathers and interprets information to identify new possibilities.
  • Engagement: Uses emotion and logic to communicate a persuasive vision and connect with others.
  • Teamwork: Works effectively toward common goals by supporting, encouraging, and sharing information.
  • Big Picture Thinking: Understands and contributes to short- and long-term business strategy.
  • Motivation / Dedication: Commits to excellence, takes responsibility, and demonstrates humility.
  • Technical Curiosity / Willingness to Learn: Seeks new experiences, knowledge, and feedback while remaining open to learning and change.
  • Problem-Solving: Identifies, analyzes, and resolves problems to support individual, team, and organizational objectives.

Job details