Must-Haves

• Clear, friendly communication and a customer service mindset.
• Strong organization and follow-through across multiple tasks and deadlines.
• Attention to detail when reviewing data and maintaining deployment records.
• Ability to learn new technology and explain how to use it in plain language.
• Ability to work with restaurant teams, vendors, and internal partners at all levels.

Plusses

• Experience in restaurant operations, technology support, or project coordination.
• Exposure to technology rollouts, digital projects, or mobile initiatives.

Day-to-Day

• Support nationwide technology deployments and share how-to guidance and best practices with restaurant teams.
• Coordinate with internal teams and vendors to route requests, track open issues, and follow up through resolution.
• Attend operational meetings and help the team lead track priorities, action items, and deadlines.
• Review deployment data for accuracy and flag potential issues early.
• Manage assigned tasks and deadlines with guidance from senior team members.
• Assist with new technology rollouts and enhancements, including digital and mobile projects.
• Provide light administrative support, including drafting emails, reports, and meeting notes, scheduling meetings, maintaining calendars, routing inquiries, and coordinating meeting or travel logistics as needed.