Must Haves

• 1–2+ years of product management or technical product ownership experience.
• Approximately 3 years working on technical products for engineers, developers, or IT teams.
• Experience owning and managing a product backlog in an Agile environment.
• Experience conducting user research, gathering requirements, and translating needs into product deliverables.
• Familiarity with product metrics and measuring adoption and outcomes.
• Ability to collaborate with engineering teams and cross-functional stakeholders.
• Bachelor’s degree in any field; technical degree preferred.

Plusses

• Experience with developer tools, internal platforms, or infrastructure products.
• Familiarity with CI/CD, cloud infrastructure, DevOps, or SRE concepts.
• Exposure to automation, self-service platforms, or workflow tools.
• Technical background or hands-on experience working closely with engineers.
• Experience supporting developer experience or productivity initiatives.
• Product management certifications or formal training.
• Experience with high-transaction digital platforms in restaurant or retail environments.
• Familiarity with restaurant technology or POS systems.

Day to Day

• Own and prioritize the product backlog for internal platform capabilities and improvements.
• Gather feedback from engineering teams to understand needs, challenges, and opportunities.
• Translate requirements into development-ready backlog items with clear acceptance criteria.
• Partner with engineering to deliver high-quality features that improve usability and productivity.
• Communicate priorities, tradeoffs, and delivery updates to stakeholders.
• Track product adoption, user feedback, and outcomes to guide improvements.
• Support automation and self-service initiatives that reduce manual support effort.
• Build trusted cross-functional relationships and share knowledge across team