Own product strategy, roadmap, requirements, and delivery for Marketing Technology capabilities supporting promotions, campaign management, and personalization
Help build and evolve an in-house campaign management and promotions platform
Partner with Marketing Operations, Integrated Marketing, IT, and channel owners to understand current processes and identify opportunities for automation and improvement
Help transform highly manual promotion processes into automated, scalable workflows
Support the implementation and evolution of a Customer Data Platform (CDP) and its integration with marketing and promotion capabilities
Partner with technology and business owners to define requirements, prioritize enhancements, and drive solutions from discovery through implementation
Work closely with teams responsible for promotion activation across channels such as email
Partner with Data Science teams leveraging customer data and predictive models to improve who receives promotions, when they receive them, and how promotions are personalized
Help evaluate and incorporate AI-enabled tools to transform creative asset generation and campaign execution
Balance technical considerations with business processes, stakeholder needs, and change management
Help drive adoption of new technology and processes across Marketing, including partnering with change management teams to make new workflows easier for business users
Define success metrics and use data to measure product adoption, effectiveness, and business impact