Position Overview
We are seeking a highly organized and detail-oriented Operations & Inventory Management Support Associate to provide seasonal support across exception handling and inbound receiving. This individual will flex between both areas based on daily volume and business priorities, helping ensure inventory and order information is accurate and discrepancies are resolved efficiently.
The ideal candidate is comfortable working with detail-heavy data, knows how to research and resolve discrepancies, and uses good judgment when determining when an issue should be escalated. Strong Excel and communication skills are important for success in this role.
Key Responsibilities
- Review, research, and resolve order and inventory exceptions, identifying discrepancies and determining appropriate next steps
- Escalate ambiguous, high-risk, or unresolved exceptions to the appropriate team rather than making assumptions
- Support inbound receiving by verifying quantities and matching shipments against purchase orders (POs) and advance shipping notices (ASNs)
- Identify, document, and communicate discrepancies related to inbound inventory and receiving
- Maintain accurate records of exception resolution and receiving activity
- Utilize Excel to organize, review, and analyze operational and inventory data
- Communicate status updates, blockers, and recurring issues clearly to internal stakeholders
- Flex between exception handling and inbound receiving responsibilities based on daily business needs and volume
- Maintain a high level of accuracy while working through repetitive and detail-oriented tasks