Head of Revenue Operations

A fast-growing, venture-backed technology company is hiring a Head of Revenue Operations to build and scale the systems, analytics, and processes that power our go-to-market engine. This role will partner closely with Sales, Customer Success, Marketing, and the Executive Team to drive predictable, efficient growth.

Hybrid role based in New York City (~3 days/week in office).

What You’ll Do

• Own the full RevOps function, including forecasting, pipeline management, reporting, and GTM analytics.
• Build and optimize sales processes, territory models, comp plans, and operational dashboards.
• Evaluate, implement, and manage the GTM tech stack (CRM, automation, enablement tools, data systems).
• Partner with GTM leadership to align strategy, messaging, and execution across the funnel.
• Improve data accuracy, streamline workflows, and uncover insights that drive conversion and retention.
• Lead annual/quarterly planning for revenue, headcount, and productivity targets.
• Support cross-functional projects tied to growth, pricing, packaging, and customer lifecycle.

What You Bring

• 5–10+ years in RevOps, Sales Operations, GTM Strategy, or similar roles.
• Deep experience with CRM administration (Salesforce or HubSpot) and GTM analytics.
• Strong modeling, forecasting, and data interpretation skills.
• Ability to diagnose operational issues, design solutions, and drive adoption.
• Process-oriented mindset with a bias toward simplification and scale.
• Excellent communication and cross-functional influencing skills.
• Bonus: experience in SaaS, marketplaces, transportation, education, or other ops-heavy industries.

What Success Looks Like

• A clean, accurate, trusted data environment.
• Predictable forecasting and visibility into pipeline performance.
• Faster, smoother handoffs across Sales → CS → Support.
• A GTM organization operating with clarity, efficiency, and focus.

About the Team

You’ll join a distributed team of 70+ employees across multiple U.S. and international hubs, working together to scale a mission-driven operational technology platform.