Job Description :
Field Service Specialist
Job Overview
We are seeking a dedicated and detail-oriented Field Service Specialist to join our team. This role involves the installation, removal, relocation, and maintenance of various assets. The technician will manage relationships with Superintendents and General Contractors, provide quotes for additional assts, and conduct ongoing site assessments to identify new opportunities.
Key Responsibilities
· Installation and Maintenance:
o Install, remove, and relocate assets as needed.
o Perform regular maintenance and preventative measures on assets to ensure optimal performance.
o Conduct initial site assessments and asset layout planning.
· Relationship Management:
o Foster and maintain strong relationships with Superintendents, General Contractors, and other stakeholders.
o Schedule service appointments with clients and ensure timely execution.
· Sales Pipeline
o Conduct ongoing site assessment to identify potential new opportunities within existing sites.
o Within the assigned territory find new job sites and create leads for the sales staff to follow up.
· Asset Management
o Oversee inventory management, ensuring products are well maintained and readily available.
o Create and manage work orders for asset repairs and maintenance.
· Technical Support
o Troubleshoot and repair assets both in the warehouse and in the field
o Test and aim cameras, test sirens, and assets signal quality.
· Vehicle and Facility Maintenance
o Perform preventive maintenance on assigned service vehicle
o Oversee general facility maintenance to ensure a safe and efficient working environment.