Role Description
This is a full-time, on-site role based in New York, NY, for a Chief Technology Officer reporting
directly to the CEO. This person will own the technical vision, architecture, and execution of a
platform that touches every dollar moving through a franchise business — card transactions,
lending, payments, and AI-powered financial operations.
Our largest project for 2026 is building an AI enabled accounting service and suite for the US
Franchise industry. This sector spends $6 Billion annually on accounting services which are
provided to them manually and predominantly by offshore labor. Our segment receives stale
data and doesn’t understand the true financial performance of their multi unit portfolios in
reasonable periods of time delays. Solving this for the US Franchise sector only expands our
roadmap to solving similar pain for other sectors.
What You'll Do
● Own the end-to-end technology strategy, systems architecture, and product roadmap
across Exponent's platform.
● Architect and deliver our AI-powered Financial Operations Platform: automated
bookkeeping with real-time reconciliation, AI transaction categorization, tax filing
automation, and T+0 financial dashboards that give franchise operators instant visibility
into business performance across every location.
● Build and refine our proprietary data flywheel — integrating card transaction data
(SKU-level spend visibility), lending data (balance sheets, cash flows, tax returns), and
ERP/POS data into a unified intelligence layer that powers automated credit decisioning,
dynamic underwriting models, and predictive cash flow analytics.
● Design and deploy machine learning models for real-time transaction classification,
anomaly detection, credit risk scoring, and financial forecasting — leveraging the
proprietary dataset created by Exponent's integrated platform to build underwriting
capabilities no standalone lender can replicate.
● Own the technical execution of our loan origination and servicing platform, including
digital deal rooms, multi-party workflow automation, and API-ready underwriting
infrastructure that eliminates 20-40 hours of manual process per transaction.
● Drive product and UX decisions with conviction. You care deeply about how things look,
how they feel, and whether they actually solve problems for multi-location operators who
don't have time for complexity.
● Communicate technical complexity, development timelines, architectural tradeoffs, and
product roadmap decisions clearly to all stakeholders — from engineers, to investors, to
franchise operators, to lending partners — adapting depth and framing to each
audience.
● Make pragmatic build-vs-buy decisions across the stack, including evaluating potential
technology acquisitions and integration of external platforms and teams.
● Establish and maintain security, compliance, and data governance standards appropriate
for a regulated financial services platform (SOC 2, PCI, data privacy).
● Lead and scale the engineering team — today a group of high-output group of engineers
— into a world-class product and engineering organization as the company grows.