Position Overview

A global life sciences commercialization and consulting organization is seeking a senior Pharma Client Partner to own and grow a major pharmaceutical client relationship. This is a highly client-facing role focused on strengthening senior-level relationships, identifying opportunities to expand business across multiple brands, winning additional brand budgets, and connecting client needs with commercial, marketing, digital, omnichannel, analytics, Data/AI, and related capabilities.

The Client Partner will serve as a trusted advisor to senior client stakeholders, develop a deep understanding of the client’s brands and business priorities, and identify opportunities to expand successful engagements across additional brands and business areas.

Responsibilities

• Own and grow a major pharmaceutical client relationship across multiple brands and business areas.
• Build and maintain relationships with VP, SVP, C-suite, and other senior client decision-makers.
• Identify opportunities to expand existing services and capabilities across additional brands within the client account.
• Drive organic account growth and win additional brand-level business and budgets.
• Understand client priorities, organizational structure, investment areas, upcoming initiatives, and business challenges.
• Sell and expand commercial, marketing, digital, omnichannel, analytics, Data/AI, and related Life Sciences capabilities.
• Lead account planning, growth strategies, and regular business reviews.
• Partner with internal consulting, delivery, Customer Success, digital, analytics, Data/AI, and solution teams to develop client solutions.
• Develop value propositions for complex commercial and transformation opportunities.
• Expand successful brand-level engagements into broader strategic and enterprise relationships.
• Coordinate regional and global resources across markets and geographies.
• Oversee client governance, relationship management, and overall customer satisfaction.
• Serve as a senior escalation point and work with delivery teams to resolve client issues.

Requirements

• 10+ years of Life Sciences account management, client services, strategic account management, consulting, or B2B services sales experience.
• Proven experience owning and expanding large pharmaceutical client relationships.
• Recent experience landing brand-level business and expanding services across multiple brands within the same pharmaceutical client.
• Demonstrated success generating organic account growth and winning additional brand budgets.
• Experience selling or expanding commercial, marketing, digital, omnichannel, analytics, or related business capabilities within Life Sciences.
• Experience managing or expanding large, multimillion-dollar client relationships.
• Deep understanding of pharmaceutical commercial, marketing, and digital environments.
• Established experience building relationships with senior client stakeholders and decision-makers.
• Ability to bring together cross-functional teams to develop solutions and win complex opportunities.
• Strong existing-account expansion experience rather than primarily new-logo business development.
• Senior-level experience within a midsize or large agency, Life Sciences consulting organization, or similar client services environment.