Working independently, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure: Perform infrastructure project assignments. Plan, research, evaluate and design infrastructure solutions.

• Firewall planning, configuration, installation and maintenance for Cisco ASA, Fortigate firewalls and FTD’s
• Participate in a rotating on-call schedule to provide 24×7 support. 
• Develop and plan network incident resolution, configuration audit and updates, as well as vulnerability remediations. 
• Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios.
• Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.   
• Prepare technical documentation including procedures, manuals, and reports.                   
• Review and adhere to budgeting and approval processes while assisting with annual and project planning.  
• May provide training and mentoring, as well as work direction, to others on the team.