Administrative Support

• Perform general administrative duties following established procedures and guidelines.
• Prepare and maintain documents, reports, spreadsheets, files, and calendars.
• Utilize Microsoft Outlook, Excel, Word, PowerPoint, and other department systems to support daily operations.

Communication & Teamwork

• Follow written and verbal instructions and communicate effectively with coworkers, employees, and customers.
• Work collaboratively with team members and assist with assignments as needed to support department productivity.

Customer Support

• Respond to customer questions and direct inquiries to the appropriate team member when needed.
• Develop an understanding of department functions to provide effective and professional support.

Problem Solving & Initiative

• Apply training and established processes to complete daily responsibilities.
• Ask questions when clarification is needed and demonstrate initiative in taking on assignments beyond routine tasks.