PURPOSE OF THIS JOB
The Office Administrator (OA) is responsible for providing general office support with a variety of clerical activities and related tasks. Work as liaison between the local Region. Finance and Human Resources Service Center. OAs embody the RBDC Values (Professionalism, Focus, Passion, & Responsibility).
KEY RESPONSIBILITIES
MANAGING EXPECTATIONS
· Support the regional administrative needs of the General Sales Manager (GSM) and the branch operations (may include multiple locations)
· Human Resources, Finance and Sales support functions
EXECUTION
· Manage all office administrative activities, including daily mail and FedEx / UPS Package deliveries and shipments, ordering of office supplies, maintenance of office equipment, and other day-to-day office operations.
· Provide support to the RBDC Finance Shared Services Center with daily route paperwork, payroll processing, and customer account inquiries.
· Perform the Encompass Route Accounting System (“Encompass”) Daily Balancing Function for all routes in assigned facility and ensure all necessary documentation is collected.
· Act as a key partner to the Talent Business Partner (TBP) by consulting on questions regarding key HR policies and procedures.
· Assist RBDC Talent Department with new hire paperwork completion needs, timecard tracking support, recruiting paperwork, uniform ordering and tracking and answering general HR process or policy questions.
· Professionally answer all incoming office phone calls and ensures all calls are directed accordingly.
· Ensure proper filing and follow proper record retention policy of pertinent documents.
· Plan, coordinate and organize various meetings and events.
· Code and obtain GSM approval for all Operating Expenses.
· Support sales with Tell-Sell calling duties (where applicable).
· Adhere to proper state and federal record retention and posting guidelines.
· Other duties as may be assigned.
BUILDING SUCCESS
· Work collaboratively across the organization and share best practices
· Lead by example and adhere to Company standards
· Maintain a professional representation of the company and brand when in the market
MINIMUM EXPERIENCE AND QUALIFICATIONS
· High School Diploma or GED required
· Strong verbal and written communication skills
· Strong mathematical skills
· Strong technical skills with smartphone technology
· Strong organizational skills as demonstrated by an ability to set and handle multiple priorities
· Exceptional time management skills and punctuality
· Proficiency in Microsoft Office
· Fluent in English
PREFERRED EXPERIENCE AND QUALIFICATIONS
· Prior customer service, human resources, office management, and accounting experience preferred
· Direct Store Delivery or Route Accounting experience a plus
· Additional language skills an advantage