Overview
Seeking an experienced Technical Writer to develop, maintain, and enhance audit-ready compliance documentation in a highly regulated environment. This individual will partner with subject matter experts, compliance teams, and operational stakeholders to translate complex technical and regulatory requirements into clear, accurate, and well-organized documentation that supports compliance, operational consistency, and audit preparedness.
Key Responsibilities
- Create, edit, and maintain technical and compliance-related documentation, including procedures, policies, guidelines, process maps, and supporting materials.
- Review documentation for accuracy, consistency, readability, grammar, formatting, and alignment with regulatory and organizational standards.
- Develop document structures, outlines, revision plans, and content strategies independently or in collaboration with stakeholders.
- Translate complex technical, operational, and regulatory information into clear, concise documentation for both technical and non-technical audiences.
- Research, update, and maintain documentation to reflect process changes, regulatory updates, audit findings, and continuous improvement initiatives.
- Validate documented procedures against actual operational practices and system functionality.
- Support the development and maintenance of documentation standards, revision controls, templates, and formatting guidelines.
- Facilitate collaboration across cross-functional teams to gather information, review content, and ensure documentation accuracy and completeness.
- Assist with project coordination, stakeholder communication, and meeting facilitation related to documentation initiatives.
- Track multiple documentation projects simultaneously while meeting deadlines in a fast-paced environment.
Required Qualifications
- Bachelor's degree in Technical Communication, English, Journalism, Communications, Information Technology, or a related field; equivalent professional experience will be considered.
- 4–5+ years of technical writing, process documentation, compliance documentation, or procedural writing experience.
- Experience developing documentation within regulated, compliance-driven, or highly structured environments.
- Strong editing, proofreading, and document quality assurance skills.
- Experience creating process maps and workflow documentation using Visio or similar tools.
- Ability to manage multiple priorities and documentation efforts simultaneously.
- Strong written and verbal communication skills with the ability to work effectively across technical and business teams.
Preferred Qualifications
- Experience supporting audit, compliance, regulatory, governance, risk, or operational excellence initiatives.
- Experience documenting technical systems, operational processes, or enterprise procedures.
- Familiarity with process improvement methodologies and document control best practices.
- Experience facilitating stakeholder meetings, workshops, and review sessions.
- Background working in utility, energy, infrastructure, engineering, or other regulated industries is preferred.