Must Haves:
Bachelor’s degree in IT similar field
- 4-7 years experience in an IT environment with a technical design background
- Experience in TMS (transportation management system) implementations and support of business systems
- Experience within integration development, configuartion, support, and testing
- Experience with Transport, Warehousing, and Inventory – understanding of the Transportation business and processes
- Experience with Mercury Gate – specifically Mercury Gate integrations
- Ability to set up integration between mercury gate and middleware
- Experience working with a technical team, gathering and creating business requirements, basic design and architecture
- echnical experience with SIT, UAT, and QA testing, configuration, documentation, and support
Day to Day:
My client is looking for an Implementation Design Lead
The Implementation Design Lead (IDL) is the technical resource on multiple projects, supporting Implementation Analysts and Project Managers developing technical requirements, defining the solution architecture, testing, configuration, and technical readiness of the system. This role will assist with integrating Mercury Gate for our Transportation and LLP products. This role will also provide project management support for internal projects. This person will report up to a Program Manager.
Responsibilities
Design and Planning:
Participate on suppliers, inputs, process, outputs, and customers (SIPOC) and business requirements on the IT project
Analyze business requirements and translate them into detailed Transportation Management System (TMS) system designs
Collaborate with stakeholders to define functional and technical specifications for the TMS implementations
Identify risks and issues related to the TMS implementation and devise mitigation strategies
Serves as internal technical leader, partnering with product team on setup/design phases and provides configuration and design direction to ensure project standardization.
Project Delivery:
Participate in development of concept of systems development, software demonstration, preparation, and execution.
Collaborate with IT teams and vendors to customize and integrate the TMS system with existing business processes and infrastructure
Support and ensure quality of predefined IT solutions as selected to support business needs, including system setup, testing, training, implementation and post implementation support of the predefined IT solution(s) such as TMS into a new or existing client site(s).
Understand current work processes, develop and publish work processes, and actively participate in Integration Design, Supplier Input Process Output Customers (SIPOC), System Integration Testing (SIT), User Acceptance Testing (UAT), Day In the Life Of (DILO) session
Facilitate technical documentation of systems and support operational development of standard operating procedures (SOPs)
Provide specialty technical knowledge of one or more in-house or third-party applications. Primarily leveraging tour OTM Cloud TMS and other internally built applications.
Facilitate training for all levels of associates, customers, and/or business partners.
Documentation:
Develop, train, and maintain technical documentation in support of specified applications to ensure the delivery of a standardized solution
Maintain standard documents on configuration, troubleshooting and update based on lessons learned from projects
Member and leader of our regional Transportation Change Control team.